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Customer Care
Our Mission...
To expand our capabilities and advance our growing customer base, while maintaining our reputation of competency and professionalism. Our goal is to provide the best customer service in our industry.
Customer Care Charter
We operate a straightforward approach to customer care, service and support - essentially we treat our customers as we would like to be treated ourselves.
We recognise that we have two distinct customers, our clients for whom we provide the service and their customers, who are affected by our works.
We are committed to providing a service that will meet our clients’ needs and which also ensures their customers service expectations are met.
We are committed to:
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Be easy to contact and quick to respond |
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Work within our clients’ guidelines / policies. |
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Continually review our own policies and procedures to secure continuous improvement. |
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Learn from our mistakes by responding effectively to complaints and criticism. |
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Build a working relationship second to none with our clients |
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GMC House, Millennium Business Park, Cappagh Road, Ballycoolin, Dublin 11. Telephone +353 1 864 9800 Facsimile +353 1 864 9854 Email info@gmcirl.com |
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